Amazon Pilots ‘Clinics’ with Amazon Care

In 2018, Amazon, Berkshire Hathaway, and JPMorgan Chase announced their venture into the healthcare space – Haven – a solution for their combined 1.2 million employees that would help establish “a better patient experience”. Concern over the rising cost of healthcare is a driver here, but how Haven intends to tackle this issue is still somewhat unclear.

Then last week, we saw some movement. Amazon announced the rollout of Amazon Care, a pilot program for its Seattle-based employees that provides a virtual clinic for urgent care, preventive consults, and sexual health services. The ‘clinic’ will combine telemedicine and home visits.

Read more about Amazon Care here.

XIL Health Insights

From the beginning, Amazon, Berkshire Hathaway, and JPMorgan Chase have positioned Haven as an effort to fill in the gaps in care for their employees. This is the beginning of that. Once this pilot works – they’re saving employees money and they’re doing it in a cost-effective way – Amazon will roll this out as a product. It goes beyond saving their employees – and themselves – on the cost of healthcare benefits. This is their chance to learn about the market. They’re able to apply their intelligence and experiment without an impact to their stock. There’s no risk of public failure and their takeaways will be tremendously valuable.

Download this insight here.


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Operations Project Manager

Job Type: Full-time

Position Overview

The Operations Project Manager will be involved in company-wide projects from start to finish. The Operations Project Manager must be able to see projects through to the end in a seamless, detailed manner. This position will work and interact with various leadership and stakeholders within and outside of the company. Communication skills are vital along with an attention to detail. This position will be focused on supporting our technology projects and will include coordinating resources, documenting requirements, maintaining project plans, documenting Standard Operating Procedures, and managing project deliverables to meet completion deadlines.


Essential Functions

  • Document project requirements in detail for development teams
  • Develop and maintain project plans and deliverables to project deadlines and within budget
  • Connect individual projects/requests to longer-term strategic objectives
  • Adjust schedules and targets as project changes
  • Communicate with all team members including the executive team to keep everyone in alignment with project progress and outstanding issues
  • Serve as a point of contact for teams when multiple units are assigned to the same project to ensure team actions remain in synergy and periameters are clear
  • Write Standard Operating Procedures clearly and concisely
  • Perform quality control on the project throughout development to maintain the standards expected
  • Be fluid in all job functions and  be able to pivot to help in other areas of the company as needed
  • Document technical decisions, testing results, policies and procedures, etc.


Job Requirements

·       Excellent communications skills and communication etiquette

·       Experience using Windows 10, Microsoft Office 365, and Adobe. Any familiarity with AWS, Azure, Tableau, Alteryx, Github is a plus

·       Ability to multi-task and prioritize assignments

·       Ability to problem-solve and think creatively

·       Work both independently and in a group or team


Education and Work Experience

·       Bachelor’s degree preferred

·       1-3 years in a similar position

·       Healthcare Experience a plus

Total Rewards Package

·       Competitive salary based on experience

·       Annual bonus potential

·       Comprehensive employee benefits package including Medical, Dental, Vision, Life Benefits, and 401k with Employer Match

·       Paid Holidays and Paid Time Off


XIL Health is an equal opportunity employer and inclusive in all aspects of diversity. Diversity creates a healthier atmosphere. XIL Consulting is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.